Privacy Policy
Last updated: June 2026
Shaanxi Filture New Material Co., Ltd. (“FILTURE“, “we”, “us”, or “our”) operates the website www.filturemetal.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for business inquiries.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, company name, and country when you submit an inquiry form or contact us directly.
- Business Information: Details about your product requirements, industry, and intended application provided voluntarily in inquiry forms.
- Technical Data: IP address, browser type, operating system, referring URLs, and pages visited, collected automatically through standard server logs and analytics tools.
- Cookies: We use essential cookies to ensure website functionality. Analytics cookies may be used (with your consent) to understand how visitors use our site.
2. How We Use Your Information
We use the information we collect to:
- Respond to your product inquiries and provide quotations
- Process and fulfill orders and customization requests
- Send technical documentation, datasheets, or product updates you have requested
- Improve our website content and user experience
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Data Sharing
Your information may be shared with:
- Internal teams: Sales, technical, and logistics staff who need access to fulfill your request.
- Manufacturing partners: Partner factories involved in producing your ordered items, limited to order-relevant details only.
- Service providers: Email delivery, web hosting, and analytics providers bound by confidentiality agreements.
- Legal authorities: Where required by applicable law or regulation.
4. Data Retention
We retain business inquiry and order records for up to 7 years to meet accounting and commercial law requirements. You may request deletion of your contact data at any time, subject to our legal retention obligations.
5. International Transfers
Our servers are located in China. If you are accessing our website from outside China, your information may be transferred to and processed in China. We take reasonable steps to ensure your data is handled securely in accordance with this policy.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Withdraw consent for optional communications
To exercise these rights, please contact us at sam.young@filturemetal.com.
7. Cookies
Our website uses cookies to function properly. Essential cookies cannot be disabled. You may control analytics and preference cookies through your browser settings. Continued use of the website constitutes acceptance of essential cookies.
8. Security
We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure. However, no internet transmission is 100% secure.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last updated” date at the top of this page. Continued use of the website after changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Shaanxi Filture New Material Co., Ltd.
No.23, East Branch Road, Gaoxin 10th Road, High-tech Development Zone
Baoji City, Shaanxi Province, China
Email: sam.young@filturemetal.com
WhatsApp: +86 15877694221