{"id":72,"date":"2026-06-05T09:12:47","date_gmt":"2026-06-05T01:12:47","guid":{"rendered":"https:\/\/www.filturemetal.com\/refund-policy\/"},"modified":"2026-06-05T09:12:47","modified_gmt":"2026-06-05T01:12:47","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/www.filturemetal.com\/da\/refund-policy\/","title":{"rendered":"Refusionspolitik"},"content":{"rendered":"<p style=\"color:#6b7a96;margin-bottom:32px;\">Sidst opdateret: juni 2026<\/p>\n<p>Denne refunderings- og returpolitik g\u00e6lder for alle k\u00f8b og ordrer afgivet hos Shaanxi Filture New Material Co., Ltd. (\u201c<strong>FILTURE<\/strong>Som producent og eksport\u00f8r af pr\u00e6cisionskonstruerede sintrede metalfiltre og titaniumkomponenter er de fleste af vores produkter specialfremstillet efter k\u00f8bers specifikationer. L\u00e6s venligst denne politik omhyggeligt, inden du afgiver en ordre.<\/p>\n<h2>1. Specialfremstillede ordrer<\/h2>\n<p>St\u00f8rstedelen af FILTURE produkterne \u2013 inklusive sintrede filterpatroner, por\u00f8se komponenter, titaniumdele og brugerdefinerede netkonfigurationer \u2013 er <strong>lavet p\u00e5 bestilling<\/strong> baseret p\u00e5 k\u00f8berspecificerede dimensioner, materialekvaliteter, porest\u00f8rrelser og tolerancer.<\/p>\n<p>For specialbestillinger:<\/p>\n<ul>\n<li>Ordrer kan ikke annulleres, n\u00e5r produktionen er p\u00e5begyndt.<\/li>\n<li>Refusion er ikke tilg\u00e6ngelig for produkter, der opfylder de aftalte specifikationer og kvalitetsstandarder.<\/li>\n<li>K\u00f8bere er ansvarlige for at bekr\u00e6fte alle tekniske specifikationer (dimensioner, materiale, porest\u00f8rrelse, m\u00e6ngde) inden ordreafgivelse.<\/li>\n<\/ul>\n<h2>2. Defekte eller ikke-overensstemmende produkter<\/h2>\n<p>Vi st\u00e5r inde for kvaliteten af hvert produkt, vi sender. Hvis varer ankommer defekte eller v\u00e6sentligt afviger fra de bekr\u00e6ftede specifikationer, tilbyder vi efter eget sk\u00f8n en af f\u00f8lgende l\u00f8sninger:<\/p>\n<ul>\n<li><strong>Udskiftning:<\/strong> Vi fremstiller og sender erstatningsprodukter uden ekstra omkostninger.<\/li>\n<li><strong>Delvis refusion:<\/strong> En delvis refusion proportional med den ikke-overensstemmende m\u00e6ngde, hvor ombytning ikke er praktisk mulig.<\/li>\n<li><strong>Fuld refusion:<\/strong> Hvis hele forsendelsen ikke er i overensstemmelse med bestemmelserne og ikke kan afhj\u00e6lpes.<\/li>\n<\/ul>\n<p>For at indgive en kvalitetsp\u00e5stand skal k\u00f8bere:<\/p>\n<ul>\n<li>Giv FILTURE skriftlig besked inden for <strong>14 dage<\/strong> med at modtage forsendelsen.<\/li>\n<li>Vedl\u00e6g fotografier af defekten\/fejlene og relevante inspektionsrapporter.<\/li>\n<li>Behold varerne i afventning af yderligere inspektion eller returneringsinstruktioner fra FILTURE .<\/li>\n<\/ul>\n<h2>3. Pr\u00f8ver<\/h2>\n<p>Pr\u00f8vebestillinger refunderes generelt ikke. Hvis en pr\u00f8ve ikke opfylder dine krav, bedes du kontakte os, inden du afgiver en storbestilling, s\u00e5 vi kan justere specifikationerne i overensstemmelse hermed.<\/p>\n<h2>4. Ordreannullering<\/h2>\n<ul>\n<li><strong>F\u00f8r produktionen starter:<\/strong> Ordrer kan annulleres og f\u00e5 fuld refusion inden for 48 timer efter betalingsbekr\u00e6ftelse, forudsat at produktionen ikke er startet.<\/li>\n<li><strong>Efter produktionen er startet:<\/strong> Afbestilling er ikke tilladt. Hvis ekstraordin\u00e6re omst\u00e6ndigheder kr\u00e6ver afbestilling, opkr\u00e6ves et afbestillingsgebyr, der d\u00e6kker afholdte materiale- og arbejdsomkostninger.<\/li>\n<\/ul>\n<h2>5. Forsendelsesskader<\/h2>\n<p>FILTURE pakker produkterne omhyggeligt i henhold til branchestandarder. Hvis varerne beskadiges under transport:<\/p>\n<ul>\n<li>Dokument\u00e9r og fotograf\u00e9r skaden umiddelbart efter modtagelsen.<\/li>\n<li>Giv os besked indenfor <strong>7 days<\/strong> levering med billedbevis.<\/li>\n<li>Vi vil koordinere med spedit\u00f8ren for at unders\u00f8ge sagen og arrangere erstatning eller kompensation.<\/li>\n<\/ul>\n<p>Risikoen for tab overg\u00e5r til k\u00f8ber ved levering til det aftalte leveringssted (som defineret i salgskontrakten \u2014 typisk FOB Tianjin eller FOB Shanghai).<\/p>\n<h2>6. Returforsendelse<\/h2>\n<p>Returnering af defekte eller ikke-overensstemmende produkter skal forh\u00e5ndsgodkendes af FILTURE . Uautoriserede returneringer accepteres ikke. Returforsendelsesomkostninger d\u00e6kkes af FILTURE for verificerede defekter; k\u00f8bere afholder forsendelsesomkostninger for returneringer p\u00e5 grund af bestillingsfejl.<\/p>\n<h2>7. Refusionsbehandling<\/h2>\n<p>Godkendte refusioner vil blive behandlet inden for <strong>10-15 hverdage<\/strong> via den oprindelige betalingsmetode (T\/T bankoverf\u00f8rsel, LC eller anden aftalt metode). Valutakursudsving er k\u00f8bers ansvar.<\/p>\n<h2>8. Undtagelser<\/h2>\n<p>Denne police d\u00e6kker ikke:<\/p>\n<ul>\n<li>Produkter, der er beskadiget p\u00e5 grund af forkert installation, misbrug eller eksponering for forhold, der g\u00e5r ud over de nominelle specifikationer.<\/li>\n<li>Normal slitage fra driftsm\u00e6ssig brug.<\/li>\n<li>Dimensionsvariationer inden for det aftalte toleranceomr\u00e5de.<\/li>\n<li>Farve- eller overfladebehandlingsvariationer, der ikke p\u00e5virker den funktionelle ydeevne.<\/li>\n<\/ul>\n<h2>9. Kontakt vedr\u00f8rende reklamationer<\/h2>\n<p>For alle refusioner, returneringer eller kvalitetskrav, kontakt venligst:<\/p>\n<p>\n  <strong>Sam Young \u2014 Filtrering og sintring<\/strong><br \/>\n  E-mail: <a href=\"mailto: sam.young@filtremetal.com\">sam.young@filturemetal.com<\/a><br \/>\n  WhatsApp: +86 15877694221\n<\/p>\n<p>Angiv venligst dit ordrenummer, problemets art og dokumentation (fotos, testrapporter) i din f\u00f8rste besked.<\/p>","protected":false},"excerpt":{"rendered":"<p>Last updated: June 2026 This Refund and Return Policy applies to all purchases and orders placed with Shaanxi Filture New [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-72","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund Policy - FILTURE<\/title>\n<meta name=\"description\" content=\"FILTURE&#039;s refund and return policy for custom-manufactured titanium and stainless steel filtration products ordered through filturemetal.com.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.filturemetal.com\/da\/refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund Policy - FILTURE\" \/>\n<meta property=\"og:description\" content=\"FILTURE&#039;s refund and return policy for custom-manufactured titanium and stainless steel filtration products ordered through filturemetal.com.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.filturemetal.com\/da\/refund-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"FILTURE\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.filturemetal.com\\\/refund-policy\\\/\",\"url\":\"https:\\\/\\\/www.filturemetal.com\\\/refund-policy\\\/\",\"name\":\"Refund Policy - FILTURE\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.filturemetal.com\\\/#website\"},\"datePublished\":\"2026-06-05T01:12:47+00:00\",\"description\":\"FILTURE's refund and return policy for custom-manufactured titanium and stainless steel filtration products ordered through filturemetal.com.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.filturemetal.com\\\/refund-policy\\\/#breadcrumb\"},\"inLanguage\":\"da-DK\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.filturemetal.com\\\/refund-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.filturemetal.com\\\/refund-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.filturemetal.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Refund Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.filturemetal.com\\\/#website\",\"url\":\"https:\\\/\\\/www.filturemetal.com\\\/\",\"name\":\"FILTURE\",\"description\":\"Sintered Metal Filters &amp; 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